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Remote Desktop Windows 10 Iphone



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Microsoft Remote Desktop is a service that allows users to access and use their computer through another device, such as an iPhone or iPad. The iOS app, which had been abandoned for over a year, was updated this week with several new features, including support for recently released Apple devices and also Dark Mode compatibility on iOS 13.

After pairing the computer with another device using the IP address, users can access the Windows Desktop and the entire file system with support for multi-touch controls and gestures, audio, microphone, and even cameras. It is compatible with any PC running Windows Professional, Enterprise or Server.

For those who had doubts about the app remaining available, Microsoft has assured users that it will maintain support for Remote Desktop Client on iOS. The 10.0.0 version of the app brings more than ten new features and changes.

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Here are the full release notes:

It’s been well over a year since we last updated the Remote Desktop Client for iOS. However, we are back in the game with an exciting update, with many more to follow at a regular cadence from here on out. Here’s what new in this release:

  • Support for the Windows Virtual Desktop (WVD) service.
  • Brand new Connection Center UI.
  • Brand new in-session UI for switching between connected PCs and apps.
  • New layout for the auxiliary on-screen keyboard.
  • Improved external keyboard support.
  • Support for SwiftPoint Bluetooth mice.
  • Support for microphone redirection.
  • Support for local storage redirection.
  • Support for camera redirection (Windows 10 1809 or later required).
  • Support for new iPhone and iPad devices.
  • Dark and light theme support.
  • Control whether your phone can lock when connected to a remote PC or app.
  • Collapse the in-session connection bar with a long-press on the Remote Desktop logo.

Microsoft Remote Desktop app for iOS is available on the App Store for free. The update is slowly being rolled out for users. There is also a client available for macOS in the Mac App Store.

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If your computer doesn't recognize your connected device, you might see an unknown error or a '0xE' error. If you do, follow these steps and try to connect your device again after each step:

  1. Make sure that your iOS or iPadOS device is unlocked and on the Home screen.
  2. Check that you have the latest software on your Mac or Windows PC. If you're using iTunes, make sure you have the latest version.
  3. Make sure that your device is turned on.
  4. If you see a Trust this Computer alert, unlock your device and tap Trust.
  5. Unplug all USB accessories from your computer except for your device. Try each USB port to see if one works. Then try a different Apple USB cable.*
  6. Restart your computer.
  7. Restart your device:
  8. Try connecting your device to another computer. If you have the same issue on another computer, contact Apple Support.

For more help, follow the steps below for your Mac or Windows PC.


* Learn how to connect iPad Pro (11-inch) or iPad Pro 12.9-inch (3rd generation) to your computer.

If you use a Mac

  1. Connect your iOS or iPadOS device and make sure that it's unlocked and on the Home screen.
  2. On your Mac, hold down the Option key, click the Apple menu, and choose System Information or System Report.
  3. From the list on the left, select USB.
  4. If you see your iPhone, iPad, or iPod under USB Device Tree, get the latest macOS or install the latest updates. If you don't see your device or still need help, contact Apple Support.

If you use a Windows PC

The steps differ depending on if you downloaded iTunes from the Microsoft Store or from Apple.

If you downloaded iTunes from the Microsoft Store

Follow these steps to reinstall the Apple Mobile Device USB driver:

  1. Disconnect your device from your computer.
  2. Unlock your iOS or iPadOS device and go to the Home screen. Then reconnect your device. If iTunes opens, close it.
  3. Click and hold (or right-click) the Start button, then choose Device Manager.
  4. Locate and expand the Portable Devices section.
  5. Look for your connected device (such as Apple iPhone), then right-click on the device name and choose Update driver.
  6. Select 'Search automatically for updated driver software.'
  7. After the software installs, go to Settings > Update & Security > Windows Update and verify that no other updates are available.
  8. Open iTunes.

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If you downloaded iTunes from Apple

Follow these steps to reinstall the Apple Mobile Device USB driver:

  1. Disconnect your device from your computer.
  2. Unlock your iOS or iPadOS device and go to the Home screen. Then reconnect your device. If iTunes opens, close it.
  3. Press the Windows and R key on your keyboard to open the Run command.
  4. In the Run window, enter:
    %ProgramFiles%Common FilesAppleMobile Device SupportDrivers
  5. Click OK.
  6. Right-click on the usbaapl64.inf or usbaapl.inf file and choose Install.
    You might see other files that start with usbaapl64 or usbaapl. Make sure to install the file that ends in .inf. If you’re not sure which file to install, right-click a blank area in the File Explorer Window, click View, then click Details to find the correct file type. You want to install the Setup Information file.
  7. Disconnect your device from your computer, then restart your computer.
  8. Reconnect your device and open iTunes.

If your device still isn't recognized

Check Device Manager to see if the Apple Mobile Device USB driver is installed. Follow these steps to open Device Manager:

  1. Press the Windows and R key on your keyboard to open the Run command.
  2. In the Run window, enter devmgmt.msc, then click OK. Device Manager should open.
  3. Locate and expand the Universal Serial Bus controllers section.
  4. Look for the Apple Mobile Device USB driver.

If you don't see the Apple Mobile Device USB Driver or you see Unknown Device:

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  • Connect your device to your computer with a different USB cable.
  • Connect your device to a different computer. If you have the same issue on another computer, contact Apple Support.

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If you see the Apple Mobile Device USB driver with an error symbol:

If you see , , or next to the Apple Mobile Device USB driver, follow these steps:

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  1. Restart the Apple Mobile Device Service.
  2. Check for and resolve issues with third-party security software, then restart your computer.
  3. Try to install the usbaapl64.inf or usbaapl.inf file again.