Get your device ready
- Make sure that your Mac or PC is updated. If you're using iTunes, make sure that you have the latest version.
- If you want to save the information on your iPhone, iPad, or iPod, make a backup.
- Go to Settings > [your name] > Find My, tap Find My iPhone, then turn it off. Learn what to do for an unresponsive device or one that won't turn on. Get help if you forgot your passcode.
Restore your device to factory settings
Feb 05, 2020 No More iTunes. How to use Finder in macOS Catalina to Sync and Restore iPhone; How to transfer Custom RingTones from macOS Catalina to iPhone; Use an Apple-branded cable! First, connect your iPhone or iPad with its original cable to your Mac. If the original is not available, try using an Apple-branded cable instead of a third-party cable. Restore iPhone Backup on macOS Catalina iOS 13/13.1.1/13.1.2 with Tenorshare iCareFone Apart from the Tenorshare - UltData, there is another excellent tool which is able to restore iPhone without losing data, that is Tenorshare iCareFone. First, connect your iOS device to your Mac, and then select your device inside Finder. Second, within the Finder app, select the option to Restore iPhone/iPad. Your device will be restored to the last available iOS or iPadOS version. However, you can still restore or downgrade to a specific iOS or iPadOS version if you want.
- On a Mac with macOS Catalina or later, open Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. Find out which macOS your Mac is using.
- Connect your device to your computer.
- If a message asks for your device passcode or to Trust This Computer, follow the onscreen steps. Get help if you forgot your passcode.
- Select your device when it appears on your computer. Learn what to do for an unresponsive device or one that won't turn on. Or get help if your device doesn't appear on your computer.
- Click Restore [device]. If you're signed into Find My, you need to sign out before you can click Restore.
- Click Restore again to confirm. Your computer erases your device and installs the latest iOS, iPadOS, or iPod software.
- After your device restores to factory settings, it restarts. Now you can set it up as new.
If you can't access a computer
How To Restore Iphone On Catalina
If you can't access a computer and your device still works, you can erase and restore your device without a computer.
Get help
Restore Iphone On Mac Catalina
- Learn what to do if you see an error message.
- Learn how to restore your device from a backup.
How To Restore Iphone On Catalina
If you need more help, contact Apple Support.